The Saddlery · North Thoresby

Terms & Conditions

The important information you need when booking and staying at The Saddlery Holiday Cottage.

Before your stay

Clear, simple booking terms.

By proceeding with a booking, guests confirm that they have read, understood and accepted these terms and conditions.

We want every stay to be relaxed and straightforward. If anything below is unclear, please contact us before booking and we will be happy to help.

Section 01

Booking terms

Reservation status

Bookings are provisional until payment is received and written confirmation is provided.

Occupancy

Each booking is for a maximum of two adult guests.

Pets

We are unable to accommodate pets at The Saddlery.

Cancellations and changes

To receive a full refund, cancellations or changes must be submitted by email at least 14 days before your scheduled arrival date.

Bookings made within 14 days of arrival, cancellations made within this period, and early departures are non-refundable.

All requests to change or cancel a booking should be sent to holidays@saddlerycottage.com.

For information about how personal information is handled, please read our Privacy Policy.

Section 02

Check-in, check-out and access

Unless otherwise agreed in advance:

Check-in is from 3:00 pm.
Check-out is by 11:00 am.

Guest areas

Guests have access to:

The Saddlery and its patio area
The gravelled parking area
The nearest entrance from the High Street

The garden at Sadlers is private and is not included within the guest accommodation or access areas.

Section 03

Guest responsibilities and charges

Guests are expected to treat the cottage, its contents and the surrounding areas with care.

Additional charges may apply in the following circumstances:

Damage to The Saddlery or its contents
Excessive rubbish left behind
Unclean crockery or cutlery
Failure to return keys
Smoking inside the property
Failure to vacate the property by the agreed check-out time

Charges may include the cost of labour, replacement items, repairs, remedial work and any resulting loss of rental income.

Please do not remove cutlery, crockery, bath towels or bed linen from the property.

Section 04

Safety information

Please follow the safety guidance provided in the cottage information folder and on the Fire Action notice.

Do not use candles or oil lamps inside the cottage.
Turn off the electric fire before going to bed or leaving the cottage.
A fire extinguisher is provided, and smoke, heat and carbon monoxide alarms are fitted for your protection.

If an alarm sounds

Alert others and leave the property immediately.
Seek help and, if necessary, call the fire and rescue service on 999.
Do not re-enter the cottage until you have been advised that it is safe.

View the Fire Action instruction sheet.

Section 05

Liability and exclusions

We cannot accept liability for loss of or damage to guests’ personal belongings.

Liability for matters outside the direct and reasonable control of the owner is excluded.

Here to help